Benefits
Well-designed user interface and usability helps to achieve not only a high-quality product but a set of benefits. These benefits range from monetary savings to nonmonetary gains like increased customer satisfaction and loyalty. And here are lots of examples and case studies showing ROI for improved usability and user interface modeling.
Turn More Visitors into Customers
Conversion rate — that's the useful measure of site visitors. If users are buying, generating content, or doing something else that you want them to do on your site — then they're earning profits for you. Read more...
Save on Development
Significant reduction of changes during the development process allows savings of up to 20% on development. User interface specifications minimize the number of unresolved issues because the interface is well thought out, consistent, and tested with users. Read more...
Save on Product Life Cycle
User interface modeling, design, and specification are the way to reduce support costs. Inasmuch as user interface questions are the largest portion of support requests, the fewer the questions, the lower your support costs. And that's only the first source of savings. Read more...
Strengthen User Loyalty
User loyalty is a not insignificant factor for an application, especially for systems that expect lots of sales. People who work with the application and are satisfied with this work will not only return but also recommend it to others. Read more...
Make Product Presentations Early & Clearly
Preliminary user interface modeling and design resolves several problems at once. First of all, people at a presentation session will easily get into what the application is when they will see it in action. Read more...
Services
User Interface Design
Whether a new system is in development or an existing one needs redesign, a user interface should be created. User interface (or UI, as it is often called) is what the system is from a user's perspective. Strong user interface with a high usability rate is not just an added bonus, it's now more and more critical for the success of a product. It's an advantage compared to competitors. ROI for user interface modeling and design is shown in savings on product development and life cycle, better product quality, and increased user loyalty.